Plenty of vendors will send you a dashboard and a list of problems. CHS takes the work off your plate and owns the outcome — that's the difference between a vendor and an operating partner.
CHS takes on the actual execution across the practice — the billing gets done, the denials get worked, the staff gets hired, the contracts get negotiated. You're not handed a report and left to fix it yourself. That's the whole point of an operating partner.
A urology practice doesn't bill like an orthopedic one, and a generic vendor treats them the same. We build every workflow around your specialty's payers, codes, and denial patterns — because we run them every day and know where things break.
Instead of a billing company, an HR vendor, an IT contractor, and a marketing freelancer — all reporting to you — CHS runs it as one operation. One relationship, one team accountable for the whole business, one number to call.
Running it for you doesn't mean running it past you. You get clear reporting, regular reviews, and full visibility into how the business is performing — so leadership always knows exactly where things stand.
No big-bang switchover. We move in a deliberate sequence so nothing drops and the hand-off is smooth.
We learn how your practice runs today — systems, workflows, where the money's leaking, what's keeping you up.
Access, system builds, credentialing review, fee schedules, and a plan for the controlled hand-off.
We take the work on, with daily monitoring and clear escalation while everything settles.
We optimize, clear backlogs, and lock in the reporting cadence leadership will rely on.
Steady operation, regular reviews, and room to take on more as the relationship grows.
We use AI-assisted tools where they genuinely help — but they never make the call. The technology does the heavy lifting; experienced operators decide what it means.
The leverage is technological. The judgment stays human.
From day one, every engagement runs on a set operating cadence — so you always know who's accountable, when you'll hear from us, and how fast a problem gets escalated.
One named person who owns your relationship and knows your practice — not a ticket queue.
Close contact through the first 90 days, when getting the transition right matters most.
Monthly performance dashboards and a quarterly executive review with leadership on both sides.
Tiered escalation with defined response times, so nothing important sits and waits.
No. CHS takes no equity in your practice and makes no clinical decisions. You retain full ownership, and every claim is billed under your name and tax ID. We're structured as a management services organization working alongside your professional corporation — the practice stays yours, fully and defensibly.
A PE-backed platform buys your practice and controls the business, with an eye toward selling it again down the line. CHS doesn't buy anything. You get the same scale, contracting leverage, and back-office strength those platforms offer — as a service, without giving up your independence or your upside.
No. Most practices start with the area that hurts most — a denials backlog, credentialing, staffing — and grow the relationship from there as trust builds. You take on as much or as little as makes sense for your practice.
Where it genuinely helps — spotting denial patterns, speeding up coding review, sharpening analytics — and never as a substitute for judgment. Every output is reviewed by experienced operators who know what the data means. The leverage is technological; the decisions stay human.
Independent specialty practices that want to stay that way — across orthopedics, urology, cardiology, GI, dermatology, ophthalmology, ENT, and related specialties. The best way to know if we're a fit is a short, direct conversation about where your practice stands.
Every practice is a little different. The best way to know what CHS would take on — and what it'd change — is a straight conversation.
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